Position Title: International Admissions Secretary Date: January 9, 2015
Department: Admissions FLSA: Non-exempt
Summary of Position:
This position is primarily responsible for preparing all documentation for the International Admissions Department. The position also provides general clerical support for the department including answering phones, CRT entries to database, filing, and general correspondence.
- Open all international mail and distribute
- Answer phones, respond to general questions & refer caller to appropriate staff member
- Prepare all international applications (both undergraduate and graduate)
- Record information on folders
- Type file and address labels
- Enter information into the Datatel System
- Record tuition deposits on system (Quickbase)
- Prepare correspondence advising student of his/her admissions status as requested
- Perform other responsibilities as required
Required Education and Experience:
Candidates must have a High School Diploma or GED plus of 3-5 years of prior clerical work related experience.
- Experience in a customer service environment, and/or academic environment is highly desirable.
- Experience working in an internationally focused organization/office setting and familiarity with the needs of international students is a plus.
Key Skills / Knowledge:
Excellent written and verbal communication skills, including knowledge of proper phone etiquette
- Strong customer service skills, along with the ability to effectively interact with a diverse population of students, faculty, staff, and guests
Ability to follow oral and written instruction
- Must be able to work independently and use considerable judgment.
Exceptional computer skills, spreadsheets, Microsoft Office (Word, PowerPoint, Excel) and Microsoft Outlook
Prior experience in the use of a computerized filing/database management system is essential
Ability to maintain manual and electronic records
- Excellent organizational skills and demonstrated ability to prioritize tasks and multi-task
- Must be an excellent problem solver, exercise good judgment and continuously improve office procedures
- Tact, diplomacy, professional demeanor and a high degree of confidentiality are a must at all times and especially during busy periods and stressful situations
Review of applications will begin immediately and continue until the position is filled. Please send a letter of application and resume to:
Department of Human Resources
International Admissions Secretary
University of Bridgeport
Wahlstrom Library, 7th Floor
126 Park Avenue
Bridgeport, CT 06604
Email: email@example.com (203) 576-4588 Fax: (203) 576-4601
It is the policy of the University of Bridgeport to prohibit discrimination in admissions, educational programs and employment, and in the provision of services on the basis of legally protected class characteristics (unless there is a bona fide occupational qualification related to employment), or any other unlawful factor. Protected class characteristics include race, color, ethnicity, religion, age, creed, ancestry, workplace hazards to reproductive systems, sex (gender identity, gender expression, sexual harassment), marital status, civil union status, sexual orientation, genetic information, pregnancy, national origin, physical/mental/learning disability, veteran status and any other group protected by civil rights laws.
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