Online Technology Services
Select a topic:
Need Canvas help or training?
- What is Canvas?
Canvas is UB’s Learning Management System, where faculty and students connect. Every course has a shell in Canvas that can be used for teaching & learning.
- Canvas login & instructions:
Canvas login page
- Canvas tutorials:
Canvas tutorial for faculty
More Canvas “cool tools” for instructors
Canvas tutorial for students
- Canvas Support:
Canvas Online Help Resources
For tech support:
Submit a ticket by clicking on IT Help Desk Ticketing in myUB
Chat: Live chat with help desk
- Canvas Training:
For additional training on using Canvas contact the Global Learning Initiatives (GLI) office:Phone: 1-800-470-7307
Need Bb Collaborate help or training?
- What is Bb Collaborate?
Bb Collaborate is UB’s web conferencing solution. It is now available in all Canvas courses (click on Bb Collaborate on the left in your Canvas course). It can also be used outside of Canvas upon request.
Intro to Bb Collaborate
Bb Collaborate orientation
- Bb Collaborate Tech Support:
Collaborate online tech support (submit a ticket, live chat, view knowledge base)
- Bb Collaborate Training:
For additional training on using Collaborate contact the Global Learning office:
Need Panopto help or training?
- What is Panopto?
Panopto offers educators the most cost-effective, easy-to-use solution for flipping the classroom, lecture capture, video management, and more. Faculty, staff, and students can easily record and share video using Panopto. NOTE: Currently Panopto is only available to faculty teaching online courses. To request access to Pantopo in your Canvas course, contact the GLI office at firstname.lastname@example.org or 203-576-2362.
- Panopto Overview
- Panopto Tutorials:
Panopto Quickstart (great way to quickly learn how to use Panopto)
Panopto Video Tutorials
- Panopto Tech Support:
Panopto online tech support (submit a ticket)
- Panopto Training:
For additional training on using Panopto contact the Global Learning office:
Need Turnitin help or training?
- What is Turnitin?
Turnitin checks students’ work for potential plagiarism by comparing it against the world’s largest comparison database. Turnitin is easily enabled for all assignments within Canvas.
- Turnitin Tutorials:
Turnitin Instructor Manual for Canvas
Turnitin Quickstart Training Videos for Canvas
How to set up Turnitin in your Canvas course
Turnitin guides for Canvas
- Turnitin Tech Support:
Turnitin online tech support (submit a ticket)
- Turnitin Training:
For additional training on using Turnitin contact the Global Learning office:
Need VoiceThread help or training?
- What is VoiceThread?
VoiceThread is an interactive collaboration and sharing tool that enables teachers & students to add images, documents, and videos, and to which other users can add voice, text, audio file, or video comments. It is enabled in all Canvas courses, and can easily be set up by faculty.
- VoiceThread Tech Support:
VoiceThread online tech support (submit a ticket)
- VoiceThread Training:
For additional training on using VoiceThread contact the Global Learning office:
Need Respondus help or training?
- What is Respondus?
Respondus LockDown Browser is a custom browser that locks down the testing environment within Canvas, so students are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading. Respondus Monitor is a companion product for LockDown Browser that enables institutions to protect the integrity of non-proctored, online exams. Students use their own computer and a webcam to record assessment sessions, all without leaving the institution’s learning management system.
Respondus LockDown Browser Introduction
Respondus Monitor Introduction
- Respondus Tutorials:
Respondus Lockdown Browser Instructor Resources
Respondus Lockdown Browser Student Overview
Respondus Monitor Instructor Guide
- Respondus Tech Support:
Respondus online tech support (submit a ticket)
- Respondus Training:
For additional training on using Respondus contact the Global Learning office: