IDEAL Program– Admissions Counselor, Stamford Campus
The IDEAL Program Admissions Counselor is responsible for recruiting and admitting new students into the accelerated, degree-completion program for adult learners and driving the admissions process that leads to converting prospective students into matriculated students. The Admissions Counselor articulates and promotes the benefits of the IDEAL Program providing care and insightful service while meeting enrollment goals.
M, T, F: 9am to 5pm
W & Th: 11am to 7pm
Hours flexible with appointment demands.
Major duties and Responsibilities:
- Respond to all inquiries with appropriate materials and determine student eligibility for the IDEAL Program.
- Set up and conduct new student/re-admit appointments in Stamford.
- Advise on-ground and online applicants in the following areas:
- Completing an application for admission.
- Selection of an Academic program and its requirements.
- Admissions requirements and transfer policies.
- The availability of non-traditional credit options such as the Credit for Life Work Experience program, CLEP credits, and AP credits.
- If prior student – follows-up with departments to determine re-admit status.
- Assist Student Service Coordinator with communication strategies to convert inquiries to application completion.
- Refer students to appropriate support service areas and advise on the services provided by those areas:
- Program Academic Advisor (subsequent to initial course selection)
- Financial Aid
- Bursar’s Office
- Health Services
- Assist Student Service Coordinator in management system for data collection and tracking. Create new student file and initiate tracking as needed.
- Analyze new student enrollment and registration procedures; make recommendations/strategies for improvement; design and implement policy and procedure enhancements.
- Conduct information sessions in Stamford.
- Organize with domestic undergraduate transfer admissions college visits and transfer fairs. Conduct visits. Occasionally attend education fairs, corporate information seminars, employee days at corporations and college classroom visits as needed with Associate Dean.
- Assist with direct mail recruitment with a select contact list of corporate, agency and community college contacts.
- Assist with programs and activities sponsored by the Program.
- Provide feedback and update job procedures for various functions of the Admissions Counselor.
- Provide feedback and collaborate on communication forms, including, fliers, presentations and student information.
- Assist Administrative Coordinator’s in the management of reception desk and required duties as needed.
- Bachelor’s degree required; preferably in business, marketing, educational administration or counselor education. Master’s degree preferred.
- Prior experience working in an educational setting, ideally with non-traditional students.
- Demonstrated enthusiasm for the mission of the Office and the University of Bridgeport.
Skills and Abilities:
- Effective communication (oral and written), strong presentation abilities, excellent planning, organizational and execution skills.
- Exceptional customer service skills; personable telephone presence.
- Ability to handle multiple projects in a fast-paced environment.
- Ability to maintain confidentiality.
- Ability to work well independently and as part of a team.
- Qualified candidates will possess an effective use of technology including software relevant to recruitment in higher education, social networking and Microsoft Office Suite applications;
- Must be available to work some evenings and weekends.
- Ability to work with ethnically, culturally, and socially diverse students, staff, faculty, and other constituencies required.
The University of Bridgeport is committed to building a diverse university community and encourages members of underrepresented groups to apply. Review of applications will begin immediately and continue until the position is filled. Qualified applicants should send a letter of application, resume and contact information for three professional references to:
Department of Human Resources
IDEAL Program Admissions Counselor
Wahlstrom Library, 7th Floor
126 Park Avenue
Bridgeport, CT 06604
Fax: (203) 576-4601
It is the policy of the University of Bridgeport to prohibit discrimination in admissions, educational programs and employment, and in the provision of services on the basis of legally protected class characteristics (unless there is a bona fide occupational qualification related to employment), or any other unlawful factor. Protected class characteristics include race, color, ethnicity, religion, age, creed, ancestry, workplace hazards to reproductive systems, sex (gender identity, gender expression, sexual harassment), marital status, civil union status, sexual orientation, genetic information, pregnancy, national origin, physical/mental/learning disability, veteran status and any other group protected by civil rights laws.
The University of Bridgeport complies with Clery Act and maintains records of campus crime statistics and security policies. Copies of University of Bridgeport Annual Security and Fire Report reports are available at